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Privacy Policy

Effective Date: 6th April 2026
Business Name: The Flying Seahorse
Address: 51 Airport Rd, Simpson Bay, Sint Maarten
Email: inflight@the-flying-seahorse.com
Phone: +59 (0) 690 888 156

1. Introduction

The Flying Seahorse respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information submitted through this website.

By using this website or contacting us through our forms, you acknowledge the practices described in this Privacy Policy.

2. Personal Data We Collect

When you submit a contact or quote request form on our website, we may collect the following personal data:

  • first name;

  • last name;

  • email address;

  • aircraft registration;

  • airport information;

  • requested date and time;

  • message content or inquiry details.

We may also collect limited technical data automatically through website tools such as analytics services.

3. How We Use Your Data

We use your personal data for the following purposes:

  • to respond to inquiries;

  • to prepare quotations;

  • to coordinate and evaluate service requests;

  • to communicate with you regarding your request;

  • to maintain website security and performance;

  • to understand website traffic and user behavior through analytics tools.

We do not use the contact form data for newsletter subscriptions or ongoing marketing communications unless you separately consent to that.

4. Legal Basis for Processing

Where applicable under data protection laws, we process personal data on one or more of the following bases:

  • your consent, where you voluntarily submit information through the form;

  • the need to take steps at your request before entering into a potential service relationship;

  • our legitimate interests in managing inquiries, improving the website, and operating our business responsibly;

  • compliance with legal obligations, where required.

5. Cookies, Analytics, and Third-Party Tools

Our website may use cookies or similar technologies and may rely on third-party services such as:

  • Google Analytics to understand website usage and performance;

  • WhatsApp contact button to facilitate direct communication;

  • maps or location tools to show airports or operational locations.

These third-party providers may process certain technical data in accordance with their own privacy policies. We recommend reviewing their policies directly if you want more information about how they handle personal data.

6. Sharing of Personal Data

We do not sell your personal data.

We may share personal data only when necessary with:

  • website hosting or technical service providers;

  • analytics providers;

  • communication service providers;

  • operational partners or suppliers strictly where needed to review or respond to a service request;

  • authorities or regulators where required by law.

Any sharing will be limited to what is reasonably necessary for the relevant purpose.

7. International Data Transfers

Because website tools, hosting providers, analytics services, and communication platforms may operate internationally, your personal data may be transferred to or accessed from countries outside your own jurisdiction.

Where relevant, we take reasonable steps to ensure that such transfers are handled with appropriate safeguards and in line with generally applicable data protection principles.

8. Data Retention

We retain personal data only for as long as necessary to:

  • respond to and manage inquiries;

  • prepare quotations;

  • provide or evaluate potential services;

  • comply with legal, accounting, or regulatory obligations;

  • resolve disputes and enforce our rights.

When personal data is no longer needed, we will delete it or securely store it only as required by law or legitimate business need.

9. Data Security

We take reasonable technical and organizational measures to protect personal data against unauthorized access, misuse, loss, disclosure, or alteration. However, no internet-based system can be guaranteed to be completely secure.

10. Your Rights

Depending on your location and the applicable law, you may have rights regarding your personal data, including the right to:

  • request access to your data;

  • request correction of inaccurate data;

  • request deletion of your data;

  • object to certain processing;

  • request restriction of processing;

  • request portability of your data, where applicable;

  • withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at inflight@the-flying-seahorse.com. We may request verification of your identity before responding.

11. Children

This website and the services offered through it are intended only for adults. We do not knowingly collect personal data from individuals under the age of 18.

12. Third-Party Links and Services

This website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third parties.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of the website after such changes are posted will be deemed acceptance of the updated policy.

14. Contact

If you have questions about this Privacy Policy or want to exercise your data protection rights, contact:

The Flying Seahorse
51 Airport Rd, Simpson Bay, Sint Maarten
Email: inflight@the-flying-seahorse.com
Phone: +59 (0) 690 888 156

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